"Once again, the employee you found has been and is brilliant.  Thank you so much.  You have now achieved a 100% success rate, in hiring for us.  Seemless, professional and perfect in every way.  Thank you."

Finding the right General Manager for Dunskey Estate was never going to be straightforward. We are a 2,000-acre luxury hospitality property in southwest Scotland with a very particular culture, a highly engaged team, and owners who care deeply about getting things right. When we set out to recruit, we evaluated ten agencies, international and domestic. We chose Katharine.

That decision turned out to be one of the best we made in the entire process.

What immediately distinguished Katharine and Bold New Recruitment wasn't just her professionalism, though that was evident from the first conversation. It was something I hadn't encountered before and which I now think should be a hallmark of how every senior recruitment process is run: she insisted on earning the trust of our team before a single candidate was presented. That instinct, to build internal buy-in early, to treat the existing staff as genuine stakeholders in the outcome rather than passive recipients of a decision made above them, is both unusual and remarkably effective. It set our new General Manager up for success before he'd even walked through the door. I say this as a SIGNIFICANT compliment: it's a genuinely differentiated service.

From there, Katharine handled every stage with consistency and care, the job posting, candidate summaries (beautifully written and delivered with impressive speed), shortlisting, due diligence, references, virtual interviews, in-person interviews, stakeholder sessions at multiple levels of our organisation, and the offer process itself. She then followed up after Colin was in post to make sure the landing was as good as the flight.

What made her exceptional wasn't any single one of those things, it was her energy across all of them. Katharine brings an ideal calibration of expertise, warmth, genuine listening, and flexibility. She worked fluidly across our different stakeholders without ever losing the thread of what we were looking for or making anyone feel like a secondary priority. That is harder than it sounds, and she made it look effortless.

Colin is thriving. The team embraced him from day one. I credit Katharine's process for a significant part of that.

I would recommend Bold New Recruitment without hesitation to any hospitality business serious about getting senior hiring right.

“I respect your approach and decision making. I see you as a person that I can trust, seek both friendship and colleagueship and I know wholeheartedly that you also offer a sound guiding hand for Six MHA and I hope that the future is bright for us all.”

It’s the personal touch. Katharine Landale seamlessly became part of the Barn team during the recruitment process, listening to all our needs as well as offering sound advice at every step of the journey. I was particularly impressed with her care of the candidates, it’s a stressful process going for a job, and Katharine made sure the candidates turned up giving the best account of themselves- which made the decision-making process more difficult. We were spoilt for choice. Recruitment in the arts sector is particularly challenging at the moment, and I wouldn’t go anywhere else."

"Bold New Recruitment makes a daunting task very straightforward. We were delighted with the applicants and would not hesitate to recommend BNR”

Bold New Recruitment made our search for an experienced person to fill a part time role in our office easy. They understood exactly what we needed and ensured we had a number of excellent candidates to interview. As a result we have found the ideal employee for our business. I thoroughly recommend their services."

"Anyone reading this who feels like they might need Katharine’s input and services, I cannot recommend her highly enough. She placed me into a process and was exceptionally well informed, asked really incisive questions in preparation and was laser focussed on the long term positive outcome for both the hiring side and the candidate. Happy to give more input if it would help anyone.'

"We have been delighted with Bold New Recruitment and their  attentive, professional and targeted approach. Our strategy business within the luxury sphere requires very specific candidates which are hard to find and recruiting is often very time consuming. BNW delivered within days several very well qualified candidates, one of whom we were delighted to employ immediately. They were all well prepared and arrived with a very good understanding of our business. I have known Katharine a long time and trust her completely. Anything she turns her hand to with be a success. I was thrilled to see the energy and care she put into finding the perfect fit for us. Her network is superb and I am sure this and her unique approach to professionalising flexible working will allow her to be very helpful to many companies and make great inroads into this sector."

At last an agency that understands that women of my age (55) are more than capable and have a ton of life and work experience to offer to prospective employers. I found it very difficult to be taken seriously by a number of other agencies but with Bold New Recruitment, I was put forward for a job that suits me down to the ground and was offered the position the same day as my interview - and I was the 11th candidate! One very happy customer!! Thank you Bean and team".

“Your help in both crafting the job spec and making me think about what was important was so valuable. Thank you. You helped me to realise that being honest about my set up being based around my family was OK, and you encouraged me to promote the flexibility I can offer. The successful candidate told me later that this was a huge part of the appeal of the job. She also used your platform to apply for the job, and I think having hosted the job spec on a recruitment site made the process much more 'official', for me and for the candidates. 

 So I just wanted to say thank you for all your help with it, and good luck with what you're doing, I think it's so important!"

“Katharine did a fantastic job of solving what was an already challenging brief made even more complex by the onset of Covid-19.  Despite this she was able to source, filter and then create a very accomplished shortlist without being able to actually meet them face to face. As a result the interviews we then carried out were all on brief and worthwhile.  Thanks to her sterling work, patience and attention to detail we were able to attract exactly the hire we needed.  Katharine is great fun to work with too.  I could not recommend her and Bold New Recruitment highly enough."

“I’m hugely grateful to many people who’ve helped me on this journey including: Katharine Landale for your support, patience and encouragement.”

I would also like to take a moment to sincerely thank you for your belief in me throughout this process. It is very rare to come across someone you feel so comfortable and emotionally connected with, and you genuinely made me feel that way from our very first conversation.